Garden State Bins ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our website, request services, or communicate with us — including by phone, email, and text message (SMS).

By using our services or submitting your information through our website or contact forms, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — your name, phone number, email address, and service address
• Service details — the type of service requested, project description, and delivery preferences
• Billing information — payment method details collected and processed securely through our payment processor
• Communications — messages you send us via contact forms, email, phone calls, or text messages

We may also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL, through standard analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule, deliver, and manage your service
• Communicate with you about your service, including confirmations, updates, and reminders
• Process payments and send invoices or receipts
• Respond to your inquiries and provide customer support
• Send you service-related text messages and notifications (with your consent)
• Improve our website and service offerings
• Comply with applicable legal obligations

3. Text Message (SMS) Communications

Consent to Receive Text Messages: By providing your mobile phone number and requesting services, you consent to receive text messages from Garden State Bins. These messages may include appointment confirmations, delivery notifications, service reminders, billing alerts, and follow-up communications related to your order.

Message frequency will vary depending on your service activity. You may receive multiple messages per service request (e.g., booking confirmation, day-before reminder, delivery confirmation, and pickup notice).

Message and data rates may apply depending on your mobile carrier plan.

How to opt out: You may opt out of receiving text messages from us at any time by replying STOP to any text message we send you. After opting out, you will receive one final confirmation message and will not receive further promotional or service text messages unless you re-enroll.

For help: Reply HELP to any of our text messages for assistance, or contact us directly using the information in the Contact Us section below.

No sharing of phone numbers: We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Your phone number is used solely for the service communications described in this policy.

Our SMS communications are facilitated through Jobber, our field service management platform, which operates in compliance with applicable messaging regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We share information with trusted third-party vendors (such as Jobber for scheduling and communications, and payment processors) who help us operate our business. These parties are contractually obligated to protect your information and may only use it to provide services on our behalf.
• Legal compliance: We may disclose information when required by law, subpoena, or court order, or to protect the rights, property, or safety of Garden State Bins, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us promptly if you believe your information has been compromised.

6. Your Rights & Choices

Depending on where you reside, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of receiving marketing or service-related text messages at any time (reply STOP)
• Withdraw consent to communications where consent is the legal basis for processing

To exercise any of these rights, please contact us using the information in the Contact Us section below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: [Your Phone Number]
• Email: [Your Email Address]
• Website: [Your Website URL]